During the past two years, at least 45 New York City hotels have installed a real-time location system (RTLS) solution from RF Technologies, known as HelpAlert, to ensure that they can respond to an emergency if a staff member requires help.
The system addresses demands raised in 2013 by the New York Hotel and Motel Trades Council (the union of hotel workers in the New York City metropolitan area and in New York State’s capital region). All of the installations took place after members of the Hotel Association of New York City, which represents 160 of New York’s approximately 450 hotel properties, accepted those requirements.