One year after installing VizExplorer’s base reporting product, Elk Valley Casino has selected VizExplorer’s campaignViz for marketing campaign management along with two newer products: techVizOps for smart slot maintenance and dispatch for its nearly 350-machine slot floor, and greetViz to enable real-time guest service.
“We’re excited to start using campaignViz to gain additional player intelligence and to bring a laser focus to our marketing efforts,” said Don Jennings, Elk Valley Casino’s Slot Director. “techVizOps will help to streamline operations and limit impact to guests, and greetViz will help us taking our customer service up a level by automating some processes.”
“We are pleased that tribes throughout the West are choosing VizExplorer solutions to increase operational intelligence at their casinos. Our ongoing success in Indian Gaming means we’re delivering the right solutions that lead to improvements in efficiency, decision-making and revenue,” said VizExplorer Regional VP of Sales West, Kyle Gryzanoski.
While VizExplorer already serves more than 50 tribal casinos, each new license agreement reinforces the value and relevance of VizExplorer’s platform for casinos in Indian Country. The agreement was handled by VizExplorer reseller Game Changing Technologies, a provider of licensing and consulting services to companies doing business in the casino industry.
VizExplorer will demonstrate its operational intelligence solutions, including new partner solutions with Everi Payments and OpenWager, at the 2017 Indian Gaming Tradeshow & Convention, held April 12-13 at the San Diego Convention Center.
About VizExplorer
VizExplorer offers operational intelligence (OI) solutions to the gaming industry. The next generation in data-driven decision making, OI lets businesses analyze live, fast-changing data and take immediate action using a single toolset. VizExplorer’s tools help enterprises address smart space and profit optimization, marketing campaign management, CRM and customer service, and service and dispatch management. VizExplorer is led by a team of distinguished OI experts, seasoned industry veterans and world class software developers devoted to building the very best products backed by extraordinary support. VizExplorer is headquartered in San Diego, with offices in Las Vegas and Wellington, New Zealand. www.vizexplorer.com