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American Medical Response, empresa USA de ambulancias, elige el BI de Business Objects

NOTA DE PRENSA BUSINESS OBJECTS USA

SAN JOSE, Calif.–Aug. 9, 2004– Business Objects, the world’s leading provider of business intelligence (BI) solutions, today announced that American Medical Response (AMR), the nation’s leading medical transportation company, has selected Business Objects for a business intelligence deployment that will ultimately reach 18,000 employees across the company. Business Objects is now the enterprise BI standard at AMR and a key driver behind the company’s enterprise performance management strategy.

AMR, which provides ambulance service to more than four million patients each year, purchased BusinessObjects(TM) Dashboard Manager and BusinessObjects(TM) Performance Manager to provide performance management dashboards and business analytics to executives and managers across North America. The dashboards powered by Business Objects solutions benefit AMR by providing the company with an in-depth look into operations, customer service, and company profitability.

«AMR serves more communities and customers than any other private ambulance service provider in the nation, and this translates into massive amounts of data we need to manage. We chose Business Objects to better monitor how well we are serving our customers, employees, and shareholders,» said William Tara, CIO at AMR. «We expect Business Objects to give us the ability to do in-depth analysis of our business and help us operate more efficiently.»

«The numbers that any successful company tracks are certainly mission critical in terms of the financial health of the business. But in AMR’s case, the numbers are not just mission critical, but life critical,» said Chris Caren, vice president of corporate marketing for Business Objects. «Organizations such as AMR understand the importance of an enterprise performance management strategy. We look forward to working with AMR as it rolls out Business Objects solutions.»

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