Bank customers expect seamless engagement across mobile, social and all channels. If you can’t deliver, they’ll leave. Re-think how to engage today’s empowered customers beyond the branch.
3 things to know about empowered customers:
• 44% use social sites for banking information
• 51% say mobile is very important in bank selection
• #1 reason customers switch banks is poor service
Best-in-Class banks have loyal customers… Do you?
Find out more in this Webcast!